What we do, in detail

Four activities, all carried out as principal rather than agent.

Program 01 · You deal with the owner

Lettings from our portfolio

Dealing with the owner rather than an agent means decisions do not have to be referred, and it also means the agent protections do not apply — so we say so. What we put in place instead is the paperwork that actually protects a tenant: deposit in a scheme, prescribed information served, gas and electrical records provided, alarms fitted.

  • Per tenancy
  • Tenants
  • Own portfolio
  • Documents provided

Start this program

Step 1 · Enquiry

What is available and suitable.

Step 2 · Checks

Consistent criteria, right to rent.

Step 3 · Documents

Deposit, information, records.

Step 4 · Move in

Inventory and contacts agreed.

Step 1 · Inventory

What each property needs, and when.

Step 2 · Schedule

Ahead of expiry, not after.

Step 3 · Evidence

Records retained and issued.

Step 4 · Review

Licensing and standards rechecked.

Program 02 · Dated and evidenced

Tenancy compliance

Each requirement has its own clock: gas annually, electrical at least every five years, deposits and prescribed information inside thirty days, energy performance above the minimum standard. We track them per property and keep the evidence, because a landlord who did the work but cannot prove it is in much the same position as one who did not.

  • Ongoing
  • Our portfolio
  • Dates tracked
  • Evidence kept

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Program 03 · Fit for habitation

Repairs and condition

Premises must be fit for human habitation throughout a tenancy, not just on day one, and disrepair has to be remedied within a reasonable period of being reported. Damp and mould in particular are treated as a condition problem to investigate rather than something to blame on how a tenant lives, which is the usual unproductive argument.

  • Ongoing
  • Tenants
  • Reported in writing
  • Remedied reasonably

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Step 1 · Report

In writing, so the clock is clear.

Step 2 · Inspect

Cause, not just symptom.

Step 3 · Repair

Within a reasonable period.

Step 4 · Follow up

Checked, not assumed fixed.

Step 1 · Interest

What is being bought or sold.

Step 2 · Terms

Negotiated directly.

Step 3 · Advice

Each side takes its own.

Step 4 · Complete

Through solicitors.

Program 04 · As principal

Acquisitions and disposals

We transact as a principal on our own account, which means a counterparty is dealing with the owner and should take their own professional advice. We do not promote property investments to others, arrange investments or give mortgage, tax or legal advice — all of which require authorisation or qualification we do not claim.

  • Per transaction
  • Counterparties
  • Principal only
  • Own advice needed

Start this program

Looking for a home or a transaction?

Make an enquiry. You will be dealing with the owner directly.